1 Device description

The QS-DD-20 is a steering wheel controller and is intended to be used as steering controller for various simulations.

2 Safety precautions

• Use the QS-DD-20 only for its intended purpose, according to instructions.
• Unplug the QS-DD-20 from the power supply if it is not used for an extended period or when there is a need to perform hardware installation, maintenance, servicing or repairs.
• Turn off the QS-DD-20 when it is not in use.
• The QS-DD-20 was designed for indoor use only - DO NOT store or use the product outdoors.
• Keep the QS-DD-20 away from the heat sources, high humidity, water, and other liquids. DO NOT store in cold place where water condensation may occur.
• DO NOT disassemble the product. Any tampering with or altering the product will void the warranty, poses a serious risk of electric shock, and may irreparably damage the product.
• Keep the power cord plug and the socket dry, clean and dust-free.
• Protect the power cord from damage caused by being stepped on, rubbed against, or pinched.
• DO NOT use the QS-DD-20 if the ambient temperature is below 4° Celsius (39° Fahrenheit) or above 45° Celsius (113° Fahrenheit).
• DO NOT use the QS-DD-20 if it has been damaged, or any component is broken or missing. Please contact technical support.
• DO NOT use attachments or replacement parts not recommended or approved by the manufacturer. If you have to replace the power cord use only certified one with the same rating as replaced one.
• Do not grab, hold or insert anything into the steering wheel or driving shaft to stop the rotation.
• Use Motion Lock button or switch off the power to stop the motions of the device.
• Keep away cables, clothing, hair and other items that could tangle into the rotatory shaft.
• At least once a month test if Motion Lock button is working correctly - after pressing there shall be no noticeable force feedback when moving the steering wheel.
  Warning

  In case if the motions are not stopped and there is noticeable force feedback after pressing the Motion Lock button, DO NOT use the device and contact technical support.

3 List of components

4 Installation

4.1 Connecting mounting brackets

In order to connect steering wheel module with mounting brackets connect it using side mounting points with M8 plastic washer inserted on both side as shown on the illustration:

4.2 Connecting steering wheel

To install the steering wheel (not included in the set), connect it with the flange by screwing in the connection bolts provided with the steering wheel. Steering wheel dish size shall be φ 70 mm with 6 mounting holes. Align the top and bottom of the flange with the steering wheel as indicated on the TOP and BOTTOM stickers which are located inside the flange:

4.3 Connecting devices

QS-DD-20 connects directly to the user's PC via a USB cable and has its own independent CFG switch configuration. All QubicSystem motion platforms communicate with the PC through M10 controllers, which are separate systems integrated with QS-DD-20 in the QubicManager software.

5 Software

QubicManager is professional and specialized software for the platform and is click and play compatible with all major racing and flight titles. The QubicManager is a powerful engine, yet it is easy to use meaning you can adjust levels of motion, bumps, roll and pitch with a click of a button.

5.1 Download and installation

The SERIAL NUMBER required to access software download can be found on the underside of the steering wheel module housing. It's printed on the rating label in the XXXXXX-XXXXXX-XXXXXX-XXXXXX format.

1. Connect the devices according to the interconnections scheme - see section 4.3.
2. Download QubicManager from QubicSystem.com/Download
3. Enter the serial number located on the identification label.
   Info

   To check your serial number you can download a small program that can read code directly from your device when it is connected via USB : Download link or visit QubicSystem.com/Download
4. Proceed with the installation steps and launch the application.
5. Turn on the device by switching on the power switch button on the QS-PA320-48 power box.
   

   Image: power_switch_qs_dd_20.png
6. Check position of Motion Lock Switch, unpress if needed.
7. The QS-DD-20 will perform a start-up calibration.
   Warning

   DO NOT touch the steering wheel during start-up calibration.
8. If QubicManager has recognized the QS-DD-20 correctly, the status of the device visible in the lower left corner will change to Connected.
9. Check Action Center on the right side panel for a list of actions that requires attention. It is possible to solve them one by one or by pressing the Resolve All button. Firmware update may require additional confirmation in the dialogue box.
10. Go to Tools and Diagnostics → Devices and select Configure to configure connected devices .
    

    Image: screenshot_configuration_wheel_1.png

6 Devices configuration

6.1 Adjusting steering wheel

Image: screenshot_configuration_wheel_1.png

1. To adjust the steering wheel select the Configure button in Devices tab of QubicManager. Steering wheel will be recognized as QS-DD-20 in the devices list.

Image: screenshot_configuration_wheel_2.png

2. Rotate the steering wheel and adjust the center point to your preference, select Center button to save the position.

Image: screenshot_configuration_wheel_3.png

3. After setting center of the steering wheel to your preference select OK button, the configuration will be saved and used in the simulations.

7 Troubleshooting

Before contacting technical support, try this:

• Check Action Center in QubicManager.
• Check all cable connections in the device.
• Restart QubicManager application by right-click on the application icon in the system tray and selecting Restart:
  

  Image: Screenshot_app_restart.jpg
• Check Motion Lock Switch position (it should be unpressed to activate the motion)
  

  Image: estop_positions.jpg
• Try different USB ports.
• If a problem occurred abruptly, it could be caused by a thermal protection. Turn off the QS-DD-20 , disconnect it from power outlets and wait at least 15 minutes to let it cool down. Try turning it on again later.
• In case of any unclear electrical issues or strange behavior, contact technical support
• If the device suffers from abnormal work conditions, please immediately contact the distributor/reseller for technical support.

7.1 Creating a snapshot

A snapshot is the easiest and fastest way to diagnose a problem. If you send in the zip file generated in the snapshot menu along with a description of the problem, technical support receives the necessary information about the product and its configuration. It can be then analyzed to provide the best solution.

1. Open the main window of the QubicManager application.
2. Go to Tools and Diagnostic → About / Support.
   

   Image: Screenshot_QS_devices.jpg
3. Open the Snapshot window:
   

   Image: Screenshot_QS_snapshot.jpg
4. Select data that will be included in the snapshot.
5. Scroll down, consent to the technical support terms and conditions and select Create & Show:
   

   Image: Screenshot_QS_snapshot2.jpg
6. The snapshot has been created, click the OK button - the folder with the snapshot ZIP file will open.
   

   Image: snapshot_2.png
7. Attach the snapshot ZIP file to your support request.

7.2 Discord channel

We strongly recommend joining our discord channel, where our growing community is sharing amazing tips and ideas of how to set up, use and tune the Qubic System products. You can also send questions for technical support or get answers directly from the community.

8 Conformity information

Image: CE_conformity_information.png

The QS-DD-20 meets the requirements of CE marking and relevant regulations of the EMC Directive 2014/30/EU.

9 Environmental Impact and Disposal

Image: disposal.png

DO NOT dispose of this product with standard household waste but drop it off at a collection point for the disposal of Waste Electrical and Electronic Equipment for recycling.

QS-DD-20 is shipped with wooden cases/cardboard boxes. If the packaging is no longer needed, it can be fully recycled. QS-DD-20 is an advanced device and if stored or disposed of incorrectly it could harm the environment or/and other people. When the device is no longer in use it should be disposed in environmental safe manner in compliance with applicable local work and environmental protection regulations. If no other agreement of disposal was concluded, the device shall be dismantled for disposal as follows:

• Metal parts should be scrapped.
• Electric and electronic components should be disposed of in the specialized disposal center.
• Other materials should be sorted and disposed of accordingly to the local law and regulations.

10 Liability Disclaimer

If permitted under applicable law, Motion Systems and its subsidiaries disclaim all liability for any damages caused by one or more of the following:

• The product has been modified, opened, or altered.
• Failure to comply with assembly instructions.
• Inappropriate or abusive use, negligence, an accident (an impact - for example).
• Normal wear.

11 Warranty

Motion Systems warrants to the consumer that this product shall be free from defects in materials and workmanship, for a warranty period which corresponds to the time limit to bring an action for concerning this product. For commercial customers there is a one (1) year limited warranty, starting on the original date of purchase. For non-commercial customers there are two (2) years warranty, starting on the original date of purchase. Within the warranty period, the product will be repaired or replaced free of charge, excluding shipping charges. This warranty shall not apply:

• If the product has been modified, opened, altered, or has suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a material or manufacturing defect (including, but not limited to, combining the QS-DD-20 with any unsuitable element, including in particular power supplies, chargers, or any other elements not supplied or approved by Motion Systems for this product).
• In the event of failure to comply with the instructions provided by technical support.
• To software (said software being subject to a specific warranty).
• To accessories (cables, cases, for example).
• If the product was sold at public auction or if the product has suffered damage as a result of force majeure: flood, fire, earthquake, storm.

This warranty is non-transferable. No new warranty period commences if the product is repaired or replaced. Your statutory rights towards the seller are not affected or restricted by this warranty. Motion Systems, and their partners are not liable for any indirect, incidental, or punitive damages from use of this product. In case of malfunction during the warranty period immediately contact technical support.

12 Copyright

Qubic System is a trademark of Motion Systems. All rights reserved. All the contents in this user manual are the intellectual property of Motion Systems. No part of this manual, including the products and software described in it, shall be modified or translated into any language without the prior written permission of Motion Systems. Specifications and information in this manual are subject to change at any time without obligation to notify any person of such revision or changes. Illustrations are not binding.

13 Manufacturer information